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Refund policy

Right of withdrawal

You have the right to withdraw from the order within the withdrawal period without giving a reason. The withdrawal period is fourteen days from the day

  • In the case of a sales contract: on which you or a third party named by you who is not the carrier has taken possession of the last goods.
  • In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
  • in the case of a contract for the delivery of goods in several partial shipments or pieces: in which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or the last piece.

If several alternatives come together, the last point in time is decisive. The regulations also apply if the contract relates to both the delivery of goods and services.

In order to exercise your right of withdrawal, you must inform us (Damn Plastic Shop GmbH, Münzgasse 2 EG, 5020 Salzburg) of your decision to withdraw from this contract by means of a clear declaration (e.g. letter sent by post or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. In doing so, we will provide you with a template for revoking a sales contract or ordering services.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.


If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheap standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to Damn Plastic Shop GmbH, Münzagasse 2 EG, 5020 Salzburg, Austria) immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


If we have not complied with the information obligation according to § 4 Paragraph 1 Z8 FAGG, the consumer's right of withdrawal is extended by 12 months. If we comply with our information obligation within this period, the withdrawal period ends 14 days after the point in time at which the consumer has received the instruction about the right of withdrawal.


Orders for goods that are individually manufactured and / or packaged according to your wishes, which are not prefabricated and for the production of which an individual selection or determination by the customer is decisive, or which are clearly tailored to the personal needs of the customer or for goods that spoil quickly or whose expiry date would quickly be exceeded cannot be revoked.



Withdrawal form

 (If you want to cancel the contract, please fill out this form and send it back)


- At

Fuggly fashion

Stadiongasse 5/15

1010 Vienna



I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)


-Ordered on (*) / received on (*)


-Name of the consumer (s)


-Address of the consumer (s)


- Signature of the consumer (s) (only if this is communicated on paper)




(*) Delete where inapplicable.